Idan Shpizear, founder and CEO of 911 Restoration, proves that resilience, vision, and franchising can transform even the humblest beginnings into a national success story.
Starting with an $800 Volvo and a carpet cleaning business, Idan grew 911 Restoration into one of the leading disaster restoration franchises in the U.S. His company is now recognized nationwide for helping homeowners and businesses recover from floods, fires, and other emergencies — all anchored in a unique “Fresh Start” philosophy.
A Philosophy Beyond Restoration
For Idan, restoration is not just about drying carpets or fixing damage — it’s about giving clients peace of mind when they’re most vulnerable. His call center, open 24/7, ensures every customer feels supported and connected to a trained franchisee in their local area.
“Our goal is to give certainty to the homeowner or business owner,” Idan explained on the I AM CEO Podcast. “We want them to know — we’ve got you.”
This culture of empathy and communication is built into the franchise system. Franchise owners don’t just restore buildings; they deliver reassurance and hope.
Building Beyond One Business
In addition to 911 Restoration, Idan founded Milestone SEO and Gazingle, a CRM platform for service-based companies. His projects all share a common thread: innovation, mentorship, and solving real problems.
He also launched the “Get Out of the Truck” initiative, a program born during the pandemic to help small business owners step away from day-to-day grind and focus on scaling strategically.
Lessons for Entrepreneurs and Franchise Owners
Idan’s leadership lessons apply to anyone considering entrepreneurship or franchising:
- Focus on progress, not perfection. “There’s no perfect product or company,” he says. “Every day things evolve. Just keep moving forward.”
- Add consistent value. Whether with clients, team members, or franchisees — lasting success comes from making others stronger.
- Empower leaders. True leadership is helping others “discover the leader within themselves.”
- Align culture with processes. At 911 Restoration, values like empathy and “fresh starts” aren’t slogans; they’re baked into franchise training, communication, and operations.
Why This Matters for Future Franchisees
Idan’s story highlights why franchising can be a powerful path for entrepreneurs. By joining a proven system with strong support and a clear mission, franchisees don’t just inherit a business model — they gain the chance to make an impact in their communities.
911 Restoration, for example, limits franchise territories to ensure owners can build meaningful, profitable businesses without unnecessary competition. That philosophy makes their network stronger and their “fresh start” promise more authentic.
What’s Next?
Franchising offers a way to turn vision into reality without starting from scratch. Idan Shpizear’s journey shows how one entrepreneur’s resilience created a scalable model that now empowers hundreds of others.
👉 Curious about franchising opportunities? Take the free Entrepreneur Assessment at cbnation.co/assessment
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